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InSO International Call Center Celebrates Ten Years of Successful Contact Center Outsourcing

By Rajani Baburajan, TMCnet Contributor

InSO International Call Center, a provider of Contact center outsourcing solutions, is celebrating its 10th anniversary.

Commenting on this achievement, Suresh Dakshina, senior marketing manager for InSO International Call Center, said, "We are pleased to ring in our 10 year anniversary with performance benchmarks that have enabled us to deliver exceptional quality to our valued clientele over the years. It is our goal to continue this rich tradition of success and exceed our clients' expectations year in and year out."

As a global call center and outsourcing service provider, InSO provides a variety of high-demand outsourcing services to clients internationally at competitive rates. In addition to customer service, the company offers services including order taking, telemarketing, back office support, answering service, SEO services, online marketing, shipping and fulfillment, website design, branding, consulting and more.

The contact center outsourcing company also provides a variety of other outsourcing services including data entry, research & gathering, billing & collection services, lead qualification & verification, third-party verification, credit card processing setup and more.

InSO International Call Center has strong presence domestically in the United States and international presence in India. The company’s state-of-the-art call centers are equipped with cutting-edge equipment and the highest levels of security protocols, according to company officials.

"As our entity has expanded with our offshore call center, we are pleased to bring an array of new services to the fore that can help our clients succeed in their endeavors," Dakshina said. "Whether a client requires a call center, branding, website design, online marketing or just consulting, we do that, too."

InSO International Call Center was awarded "Best Performance Call Center" (2007) based on overall excellence in its field, resulting from a well-managed infrastructure, exceptionally trained management, state-of-the-art security measure and courteous and knowledgeable staff.

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