SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

The Results Companies Chooses ADP's Payroll Solution for Global Scalability

February 25, 2013
By Anuradha Shukla, TMCnet Contributor

The Results Companies (News - Alert), a customer experience management company and provider of contact center outsourcing services, is using payroll solution from human capital management (HCM) services provider ADP. The company was searching for a solution that could scale globally and be integrated with its in-house Enterprise Resource Planning (ERP) and Human Resources (HR) systems. It decided to choose ADP for its global payroll requirements and improving the efficiency of its more than 7,000 employees in 14 locations around the world.


"ADP's methodology and services expertise has been proven over decades. Their experience as a trusted global payroll provider aligned perfectly with our unique standards and requirements. The ADP payroll solution and service support has been flawless," said Jeff Weiner, vice president of Human Resources at The Results Companies, in a statement.

Today, ADP specializes in providing business outsourcing solutions to its clients. The company is providing The Results Companies with a robust web-based solution called ADP PayForce with Connection. This solution enabled the client to streamline the flow of employee data from its ERP HR system into PayForce. The deployment has delivered several benefits to The Results Companies that is now maintaining its own HR system as the system of record.

ADP also enabled The Results Companies to implement Data Flow Scheduling; and Choice of Data Mappings that is customized to address an organization's needs.

“With built-in best practices, dedicated service and secure technology that work across borders, business leaders can feel confident that their payroll needs are in the hands of the world's most experienced global payroll provider,” added Regina Lee, division president of ADP.

ADP was in news earlier this month for announcing that businesses in San Francisco and northern California partnering with ADP TotalSource have been able to more effectively control the costs, complexities and administrative burdens of human resources management.




Edited by Amanda Ciccatelli



Follow Us On:

Contact Center Outsourcing Social Networks
Resources

Visit our call center industry resource library and learn how to optimize your contact center for maximum profitability.


Find these resources and more at incontact.com

LEARN MORE
››

Featured Resource
3-Minute inContact Tour

Transform your customer care. Watch our product and company overview.

Watch now ››

Featured Resource
Choosing the Right Cloud Contact Center Solution

Every day contact centers handle millions of customer interactions via phone, web, email, SMS, web chat and social media.

Download now ››

blog comments powered by Disqus

Technology Marketing Corporation

800 Connecticut Ave, 1st Floor East, Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2014 Technology Marketing Corporation. All rights reserved.