inContact To Host Call Center Software Solution Webinar
October 03, 2013
Call Center Software is a critical tool that businesses use to improve customer retention, satisfaction, and communication. It can be as simple as using a voice program that will automate calls, implementing new technology to help get customers’ questions answered quicker and more efficiently, or even offering customers an outlet for real-time feedback.
However, some corporations have trouble figuring out which system works for them and the proper way to implement it. One company that has always remained ahead of the trends is inContact. The company has brought together a team of experts designed to help businesses move forward with its contact center solutions.
Recently, the company announced it has taken another step in helping people with their customer experience and contact center solutions with its latest webinar being held on Tuesday, October 29 beginning at 2 p.m. (EDT). The webinar titled “Improve Customer Experience – Tips from Your Contact Center Peers & Experts” is designed to help you get the most from your programs.
“Move the needle on improving your contact center’s customer experience by joining us at this 60-minute webinar,” said inContact in a release. “A panel of industry experts will share their recommendations, and you’ll get helpful advice and feedback from contact center colleagues.”
There will be at least four main topics/presentations discussed during the webinar including:
The webinar is open to anyone interested. To register for the webinar or to get more information click HERE.
Edited by Rory J. Thompson
3-Minute inContact Tour
Transform your customer care. Watch our product and company overview.
Every day contact centers handle millions of customer interactions via phone, web, email, SMS, web chat and social media.
Related content you may also be interested in…