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New Business for Sitel is Driving Growth for Call Center Positions in Oklahoma

December 19, 2012
By Amanda Ciccatelli, TMCnet Web Editor

Across the globe, contact center outsourcing has grown to be an integral part of major industries. If you run a business that is running behind because of lack of time, money or employees, then finding the right contact center outsourcer can significantly help your business easily solve problems and make some key improvements. Contact centers provide businesses with a flexible infrastructure to handle a wide range of inbound and outbound solutions covering an array of industries.




As a global outsourced customer care provider, Sitel is a popular choice when it comes to fulfilling a company’s call center needs. In fact, Sitel is currently adding new business to its customer care call center in Norman, Okla. The call center has begun a recruitment drive to hire 400+ new associates over the next few months for newly hired Norman associates to provide high quality customer support via inbound calls.

With over 26 years of experience in more than 120 domestic, nearshore and offshore call centers in 25 countries, Sitel has twice been ranked as the top call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Additionally, Sitel’s employees provide clients with predictable and measurable ROI by building customer loyalty, increasing sales and improving efficiency.

“Our site is growing again as a result of our commitment to hiring outstanding employees who are dedicated to providing excellent service to our customers and partners. This level of dedication to service is allowing us the opportunity to hire many qualified customer service professionals to start work as early as December 31,” said Tonya Gates, site director of Sitel’s Norman facility.

In its effort to recruit new employees, Sitel is hosting onsite job fairs on Monday, December 17 and Tuesday, December 18 from 9:00 a.m. - 1:00 p.m. and 5:00 p.m. – 7:00 p.m. at the company’s facility at 2701 Technology Place.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Jamie Epstein




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